Payment Policy

Effective Date: January 17, 2025

At Supreme Ski Gear, we strive to provide a seamless and secure shopping experience. This Payment Policy explains the payment methods accepted on our website, billing procedures, and the steps to ensure your transactions are processed securely. By making a purchase with us, you agree to the terms outlined in this policy.

Accepted Payment Methods

We accept a variety of payment methods to ensure that our customers have flexible and secure options when shopping. The following payment methods are accepted:

  1. Credit and Debit Cards
    We accept all major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  2. PayPal
    For added convenience, we also accept payments through PayPal, one of the most secure and trusted online payment systems. You can use your PayPal account to pay directly or via a linked debit/credit card.

  3. Apple Pay
    For customers using Apple devices, we accept Apple Pay as a quick and secure payment option.

  4. Google Pay
    Google Pay is also available for customers who prefer to use their Google account for payment.

  5. Gift Cards
    Supreme Ski Gear offers gift cards that can be used as a payment method. If you have a gift card, you can enter the gift card code during checkout to apply it to your order.

  6. Bank Transfers (For International Orders)
    For international customers, we also accept bank transfers. This option may take longer to process and is subject to additional fees.

Secure Payment Processing

Supreme Ski Gear uses industry-standard encryption technology to ensure that all your payment details are kept safe and secure. Our payment gateway is compliant with Payment Card Industry Data Security Standards (PCI DSS) to protect sensitive information and prevent unauthorized access. We do not store any sensitive payment details on our servers, and all transactions are processed securely through trusted payment providers.

Billing Information

When placing an order, you will be required to provide billing information, including your name, shipping address, billing address, and payment details. It is important to ensure that all information entered is accurate to avoid delays in processing or shipping. If the billing information does not match the information provided by your card issuer, your payment may be declined.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email that includes the details of your purchase, such as the items ordered, total cost, shipping address, and estimated delivery time. Please review your order confirmation carefully, and if you notice any discrepancies or issues, contact our customer support team immediately at info@supremeskigear.com.

Payment Authorization

By submitting your payment details, you authorize Supreme Ski Gear to charge your chosen payment method for the total amount of your order, including any applicable taxes, shipping fees, and handling charges. We reserve the right to cancel or refuse any orders if there is an issue with the payment method or if the order is flagged for suspicious activity.

Sales Tax

Sales tax is applied to orders based on the state and local laws governing your delivery address. The applicable sales tax will be calculated and displayed during checkout. If you have any questions about sales tax, please contact our customer support team for clarification.

Order Modifications and Cancellations

Once an order is placed, it is typically processed within 1-2 business days. Due to our commitment to fast shipping, order modifications and cancellations must be made as soon as possible. If you need to modify or cancel your order, please contact our customer service team immediately at info@supremeskigear.com. If the order has already been shipped, it will be subject to our return policy.

Refunds

Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 business days for your refund to appear in your account, depending on your payment provider. If your payment was made via gift card, the refund will be issued back to the gift card. For more information on refunds, please refer to our Refund and Returns Policy.

Payment Issues

If you experience any issues with your payment, such as being unable to complete the transaction or a payment being declined, please ensure that the payment information entered is accurate. If the issue persists, you may need to contact your bank or payment provider for assistance. Alternatively, you can reach out to our customer service team at info@supremeskigear.com, and we will assist you with resolving the issue.

Currency

All transactions on Supreme Ski Gear are processed in USD (United States Dollar). If you are purchasing from outside the United States, your bank or payment provider may convert the amount to your local currency. Exchange rates may vary and may be subject to additional fees charged by your bank.

Contact Us

For any questions or concerns about payments or billing, feel free to reach out to us:

We value your trust in Supreme Ski Gear and are committed to providing a secure, reliable, and user-friendly shopping experience.

Thank you for shopping with us!